DELIVERY INFORMATION AND OPTIONS
Talking-Flowers.com delivers within the U.K. ONLY for which it utilises Royal Mail and Parcel Force, and therefore Talking-Flowers.com can only pass on the same guidelines concerning delivery as appears in the Royal Mail and Parcel Force Guides which can be found at www.royalmail.com, and www.parcelforce.com respectively.
As a matter of course for all advance orders received more than 48 hours prior to required delivery date for delivery Tuesday to Friday. Talking-Flowers.com where possible will post all orders a.m. 2 days prior to the requested delivery date, when the inclusive FREE option of 1st class post is taken. For all orders which require guaranteed delivery on a Saturday, Monday or Tuesday, it is suggested one of the Special Delivery Next Day Options is taken. No Sunday deliveries are offered.
Please ensure Orders are received by 2 p.m. the previous day for ANY orders requiring next day delivery. (Monday to Friday ONLY) Orders received after 2.p.m. or on a Saturday, Sunday or Bank Holiday which cannot be processed in time will normally be refunded.
Normal Posting Days:
Monday for Tuesday and Wednesday
Tuesday for Thursday
Wednesday for Friday
Thursday for Saturday
Friday for Monday
Saturday or Sunday for Tuesday
For orders received within 48 hours of required delivery date, and for those orders where a guaranteed delivery is required, then Talking-Flowers.com would suggest that one of the guaranteed delivery options is taken.
You will receive an automated Order acceptance and confirmation of despatch sent to the e-mail adress provided at the time the order was taken.
Deliveries may be restricted or unavailable on Bank Holidays, and where deliveries can be made surcharges may apply, and guaranteed delivery times may not be able to be made.
UK 1st Class Royal Mail Delivery (1-3) Days – Included FREE
Orders despatched by 1st class royal mail will normally be delivered within 2 days, in fact over 80% will be delivered the following day. However this cannot be guaranteed.
UK 1st Class Royal Mail recorded delivery (1-2) Days – Upgrade for £1.00
Orders delivered by Royal Mail recorded delivery will normally be delivered next day, but this cannot be guaranteed, and deliveries must be signed for.
UK Royal Mail Special (Next Day) Delivery (Mon-Fri) before 1 p.m. – Upgrade for £3.50
Orders despatched by Royal Mail Special delivery are guaranteed to arrive the next working day, normally prior to 1 o’clock, and must be signed for.
UK Royal Mail Special (Next Day) Delivery (Mon-Fri) before 9 a.m. – Upgrade for £9.50
Orders despatched by Royal Mail Special before 9 a.m. delivery are guaranteed to arrive the next working day, prior to 9 o’clock, and must be signed for.
UK Royal Mail Special (Next Day) Delivery Saturday before 9 a.m. – Upgrade for £11.50
Orders despatched Friday by Royal Mail Special delivery and guaranteed to arrive on Saturday prior to 9 o’clock, and must be signed for.
UK Royal Mail Special (Next Day) Delivery Saturday before 1 p.m. – Upgrade for £5.50
Orders despatched Friday by Royal Mail Special delivery and guaranteed to arrive on Saturday prior to 1 o’clock, and must be signed for.
Please note: Royal Mail Next Day before 9.a.m. and Next Day Saturday guaranteed delivery coverage is only 99% of the U.K. The following post codes are not covered under these delivery guarantees so you should allow extra time.
GY1-9 Guernsey (including Aldernery, Herm and Sark)
HS6 N. Uist
HS8 S Uist
HS9 Castlebay (Barra)
IM-All (exept IM1) Isle of Man
IV-All (except IV1) Inverness
PH15-29, 31-40, 45-50 Perthshire
PH42 Eigg and Muck
PH43 Isle of Rum
PO30-41 Isle of Wight
TR21-25 Isles of Scilly
(The above has been reproduced from information supplied by the Royal Mail, and is intended as a guide only. Talking-Flowers.com cannot be held responsible for the accuracy or any omissions from the above, which may cause deliveries to be delayed, and they would recommend that any customers check themselves on www.royalmail.com special deliveries section.)